I’m checking in to thank-you all for still stopping by and to let you know I’ll be back again soon! Since my last post I put my Grandmother house on the market, sold it in a week, travelled 21 days in a row for work and then threw in a couple of extra days for [...]
Read the rest of this entry »Dammit, Janet, I Love You… – The Ultimate in Customer Interaction
It was the winter of 1988. I was 16 years old, living in New Zealand and a virgin. A Rocky Horror Picture Show virgin. For the uninitiated, that means I had yet to have my first Rocky Horror experience. I knew nothing about the rice, toast and water guns. Not even an inkling of the [...]
Read the rest of this entry »The Words that Define You
Words are powerful. They send messages, convey emotions and bring people to action. In my post about Lululemon and their remarkable social media efforts I touched on the core words that clearly define who they are. A quick visit to their website and you will find the words – goals, outgoing, upbeat, energetic and fun [...]
Read the rest of this entry »