Lil Blu Dragonfly Pocket Change

Dammit, Janet, I Love You… – The Ultimate in Customer Interaction

It was the winter of 1988.  I was 16 years old, living in New Zealand and a virgin.  A Rocky Horror Picture Show virgin.  For the uninitiated, that means I had yet to have my first Rocky Horror experience.  I knew nothing about the rice, toast and water guns.  Not even an inkling of the [...]

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The Words that Define You

Words are powerful.  They send messages, convey emotions and bring people to action.  In my post about Lululemon and their remarkable social media efforts I touched on the core words that clearly define who they are. A quick visit to their website and you will find the words – goals, outgoing, upbeat, energetic and fun [...]

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Show AND Tell – the Mabel’s Labels Way

There is an old saying in business – “You can’t sell it if you don’t show it.”  Let’s look at this in relation to the photography business.  A majority of photographers will find that their clients gravitate to the 8×10 and smaller print sizes.  It’s what they grew up with – in their head they [...]

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