Having said that, in everything you do there are times when you realize you have to go back to the basics. Right now, for me, that involves boning up on my basic grammar. I am, admittedly, a social media junky – blogs, Facebook and Twitter. I love the constant communication and ease of use, but I hate what it’s done to my writing!
Read the rest of this entry »Archive for the 'Client Relationships' Category
Dammit, Janet, I Love You… – The Ultimate in Customer Interaction
It was the winter of 1988. I was 16 years old, living in New Zealand and a virgin. A Rocky Horror Picture Show virgin. For the uninitiated, that means I had yet to have my first Rocky Horror experience. I knew nothing about the rice, toast and water guns. Not even an inkling of the [...]
Read the rest of this entry »Are You Passing the Bathroom Test with Your Clients?
I’ve been thinking about bathrooms lately. Bathrooms speak volumes about your business! It gives an intimate look into your thought process and perceived work ethic and can be easily overlooked by a busy business owner. (Stay with me – I promise this will make sense!!) It was Monday morning and I was busy cleaning and [...]
Read the rest of this entry »